Privacy Policy

Last updated on 28th July 2024.

Uxbridge Meyer Publications operates this website on behalf of sharonbirkin.com.  

Uxbridge Kids is an imprint of Uxbridge Meyer Publications.

Privacy Policy

This Privacy Policy describes how we collect, use, and share information collected from visitors to this website. By using the Site, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We may collect various types of information, including:

1. Personal Information: When you visit the Site, we may collect personal information such as your name, email address, billing, transaction/payment information such as credit and debit cards or any other information you provide voluntarily.
2. Log Data: Like many website operators, we collect information that your browser sends whenever you visit the Site. This may include your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
3. Cookies: We use cookies and similar tracking technologies to track the activity on our site and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

How We Use Your Information

We may use the information we collect for various purposes, including to:

• Provide and maintain the site.
• Communicate with you, including responding to your inquiries and providing customer      support.
• Analyse how the site is used and improve user experience.
• Send you newsletters, marketing or promotional materials, and other information that may be of interest to you.

Disclosure of Your Information

We may disclose your personal information in the following circumstances:

• With third-party service providers who assist us in operating the site or providing services.
• To comply with legal obligations or respond to lawful requests.
• To protect our rights or property.
• With your consent.

The reason is to perform the tasks assigned to them on our behalf however, they are obliged not to disclose or use the information for any other purpose.

Data Retention

We will only keep your personal data for as long as we need it to fulfil the purpose, we collected it for, such as to provide you with our products and services.

The retention period of your data will depend on the purposes for which it is being used, including any legal or regulatory obligations requiring us to retain it for a specific period. We may also retain your personal data in the event of a legal complaint or proceedings.

Your Rights

You have the right to:

• Access,  update, or delete your personal information.
• Object to the processing of your personal information.
• Withdraw your consent at any time.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact our Data Compliance Officer, at author@sharonbirkin.com.

Refund Policy

We want you to be completely satisfied with your purchase from this website. If you have any concerns or questions about your order, please do not hesitate to contact us at author@sharonbirkin.com.

Refunds and Exchange Eligibility (Third Party Retailer) 

To be eligible for a refund, please ensure that:

      1. You have purchased goods from an authorised third-party retailer such as Amazon UK or IngramSpark. (if purchased through a third-party retailer, contact the retailer to start the refund process).

      2. E-books: Due to the nature of digital products, we do not offer refunds on e-book purchases.

Refunds and Exchange Eligibility (Direct from Uxbridge Meyer Publications) 

Uxbridge Meyer Publications are not obliged to offer a refund on any purchase if you have changed your mind or due to an error on your part.

If the purchase was made directly from Uxbridge Meyer Publications and an item is been damaged during the shipping process, we will be in touch with you to advise of the next steps once we have consulted with the shipping provider. We will replace like for like items that are defective or damaged. 

In such cases you are required to provide proof of purchase, such as:

           1. Your order confirmation or a receipt 

           2. Reason for the refund request

Submit pictures of the packaging and the damaged merchandise along with any additional information to author@sharonbirkin.com within 24 hours of receipt of delivery. 

1. Once the request is received, we will provide instructions on how to return the physical item, if applicable.
2. Upon receiving the returned item(s), we will inspect it and notify you of the approval or rejection of your replacement.

Questions: If you have any questions about our refund or exchange policy, please contact us at author@sharonbirkin.com

Terms and Conditions

These Terms and Conditions govern your use of the website sharonbirkin.com operated by us. By accessing this Website, you agree to be bound by these Terms. If you do not agree to these Terms, please refrain from using the Website.

Intellectual Property

All content included on the Website, including but not limited to text, graphics, logos, images, audio clips, and digital downloads, is the property of Sharon Birkin and illustrations Emanuela Ntamack and protected by copyright laws of the United Kingdom and international treaties. You may not modify, reproduce, distribute, transmit, display, perform, or create derivative works from any part of our Website without prior written consent from author@sharonbirkin.com.

Use of the Website

You may use our Website for personal, non-commercial purposes only. You agree not to use the Website for any unlawful or prohibited purpose. 

You further agree not to:

- Use the Website in any manner that could damage, disable, overburden, or impair our Website.

- Attempt to gain unauthorised access to any portion of the Website, or any other systems or networks connected to the Website.

- Interfere with the security of, or otherwise abuse, the Website, or any systems or networks connected to the Website.

Limitation of Liability

In no event shall Uxbridge Meyer Publications Limited, its affiliates, or their respective officers, directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of our goods or the Website. 

Indemnification

You agree to indemnify and hold Uxbridge Meyer Publications Limited, its affiliates, and their respective officers, directors, employees, and agents harmless from and against any claims, liabilities, damages, losses, or expenses, including legal fees and costs, arising out of or in any way connected with your use of our goods or the Website.

Changes to Terms

We reserve the right to modify or replace the terms and conditions at any time without prior notice. It is your responsibility to review these Terms periodically for changes. Your continued use of the Website following the posting of any changes to these Terms constitutes acceptance of those changes.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions.

Contact Us

If you have any questions about these Terms, please contact us at author@sharonbirkin.com.

Disclaimer Policy

The following disclaimer policy governs your use of the website operated by us. By accessing the Website, you agree to be bound by this Policy. If you do not agree to this Policy, please refrain from using the Website.

Accuracy of Information

While we strive to provide accurate and up-to-date information on the Website, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the information contained on the Website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

Content Changes

We reserve the right to modify, update, or remove any content of our goods or on the Website at any time without prior notice. We do not guarantee that the information on the Website will be accurate, complete, or current at all times.

Third-Party Links

The Website may contain links to third-party websites or resources. These links are provided for your convenience only and do not imply any endorsement or recommendation by us. We have no control over the content of third-party websites or resources, and we accept no responsibility for them or for any loss or damage that may arise from your use of them.

Children's Safety

Whilst our goods are intended for children, it is the responsibility of parents or guardians to supervise their children's use of each Book and the Website. We do not knowingly collect personal information from children under the age of 13 without parental consent. If you believe that we have collected personal information from a child under 13 without parental consent, please contact us immediately so that we can take appropriate action.

Limitation of Liability

In no event shall Uxbridge Meyer Publications Limited, its affiliates, or their respective officers, directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of our goods or the Website.

Changes to Policy

We reserve the right to modify or replace this policy at any time without prior notice. It is your responsibility to review this policy periodically for changes. Your continued use of the Website following the posting of any changes to this policy constitutes acceptance of those changes.

Governing Law

This Policy shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions.

Contact Us

If you have any questions about this policy, please contact us at author@sharonbirkin.com.

Shipping Policy

This Shipping Policy describes the shipping and delivery terms purchased from us through this Website. By purchasing books from the Website, you agree to be bound by this Policy. If you do not agree to this Policy, please refrain from purchasing goods from the Website.

Shipping Destinations

Uxbridge Meyer Publications Limited  offer shipping to addresses within the United Kingdom only. International shipping is offered through our third-party affiliate links such as Amazon UK and IngramSpark.

Shipping Methods

Signed book purchases directly from this website.

Orders will be processed and shipped within 3 business days from the date of purchase. We offer the following shipping methods:

      1. Standard Shipping: Delivery typically takes 2 to 3 business days from the date of shipment.

      2. Expedited Shipping: Delivery typically takes 1 to 2 business days from the date of shipment. 

Additional charges may apply for expedited shipping.

Shipping Charges

Shipping charges for your order will be calculated and displayed at checkout. The cost of shipping will depend on the shipping method selected and the delivery address provided.

Delivery Time frames

Please note that delivery time frames provided are estimates only and are not guaranteed. Actual delivery times may vary depending on factors such as shipping method, destination address, and carrier delays. We are not responsible for delays in delivery caused by circumstances beyond our control, including but not limited to weather conditions, customs delays, or carrier disruptions.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can track the status of your order using the provided tracking number on the carrier's website.

Shipping Restrictions

We currently do not offer international shipping for books ordered directly from this Website. We apologise for any inconvenience this may cause; however, this service is offered from our affiliate partners, of which a link is provided.

Shipping Damage or Loss

If your order arrives damaged or is lost in transit, please contact us immediately at author@sharonbirkin.com. We will work with the carrier to resolve the issue and arrange for a replacement or refund, as appropriate.

Contact Us

If you have any questions about this Shipping Policy, please contact us at author@sharonbirkin.com.

Cookies Policy

This Cookies Policy describes the use of cookies on the website sharonbirkin.com operated by us. By accessing or using the Website, you agree to be bound by this Policy. If you do not agree to this Policy, please refrain from using the Website.

What are Cookies?

Cookies are small text files that are stored on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.

How We Use Cookies

We use cookies on the Website for the following purposes:

Essential Cookies 

These cookies are necessary for the operation of the Website and enable basic functions such as page navigation and access to secure areas of the Website. The Website cannot function properly without these cookies.

Analytical/Performance Cookies 

These cookies allow us to recognise and count the number of visitors to the Website and to see how visitors move around the Website when they are using it. This helps us to improve the way the Website works, for example, by ensuring that users find what they are looking for easily.

Functionality Cookies

These cookies are used to recognise you when you return to the Website and to personalise content for you, such as remembering your preferences.

Third-Party Cookies

We may also use third-party cookies on the Website for analytical or marketing purposes. These cookies are provided by third-party service providers and may track your browsing activity across different websites.

Managing Cookies

You can control and/or delete cookies as you wish. You can delete all cookies that are already on your computer, and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit the Website, and some features may not work as intended.

Changes to this Policy

We reserve the right to modify or replace this Policy at any time without prior notice. It is your responsibility to review this Policy periodically for changes. Your continued use of the Website following the posting of any changes to this Policy constitutes acceptance of those changes.

Contact Us

If you have any questions about this Cookies Policy, please contact us at author@sharonbirkin.com.